Frequently Asked Questions

Everything you need to know about bringing light into your home.

What is the average shipping time for your lighting fixtures?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout.

Do you offer a warranty on your products?

Yes, all Luminaire fixtures come with a 2-year limited warranty covering manufacturing defects and electrical components to ensure your peace of mind.

What is your return policy if I am not satisfied?

We offer a 30-day return window for all items in their original packaging and unused condition. Please note that custom-made fixtures are final sale.

Are light bulbs included with the fixtures?

Unless otherwise stated in the product description, bulbs are not included. We recommend using energy-efficient LEDs for the best performance and longevity.

Do your products require professional installation?

While many of our table and floor lamps are plug-and-play, we strongly recommend hiring a licensed electrician to install hardwired chandeliers, wall sconces, and pendants.

How do I clean and maintain my Luminaire fixtures?

For most finishes, a soft, dry microfiber cloth is sufficient. Avoid using harsh chemicals or abrasive cleaners, as these can damage the protective coating.